Do not use stephanie cash as a mortgage broker from pacific standard mortgage unless you want to be ignored!Once you lock in your rate, you can expect terrible customer service.

Your questions will not be answered, and she will not help you get a lower rate or explain the loan process with you. You should be able to feel comfortable and knowledgable about your loan process. You can expect to be written off once you lock in that rate.

Even if you request to negotiate another loan, she will not get back to you until it is too late.Use another broker, she is terrible!

Had an Experience with Stephanie Cash?

Write a review


Terms of Service
Post Comment

Enjoyed our experience from start to finish.This reviewer is suspect and I agree with the comment above that it should be taken "with a grain of salt" when they leave it as anonymous.

We got the best loan and Stephanie answered every question we had over the 6 months we were in escrow. This was not easy since we were always checking in with her but she was delightful to talk to and encouraged our calls. She was knowledgeable, professional, kind and we felt treated us like she would her own family. I am not sure what happened above but it sounds like they wanted to renegotiate really late in the process.

Read between the lines on that review.

Stephanie was good to work with and I would recommend her to everyone I know.We love our home!

Riverside, California, United States #772205

I worked with Stephanie during my own home purchase last year and I thought she was exemplary.She was more than pleasant to work with, she answered all of my questions in a timely manner throughout the purchase process, and she even followed up with me once I'd moved in to make sure that I was settled in and had no other issues or concerns.

So it's a shame that the anonymous poster above had a less than positive experience with Stephanie.

It might have been more helpful to add specific complaints to the critique of Stephanie, since the lack of details, at least in my mind, justifies taking the complaint with the proverbial "grain of salt." In any event, I'm sure most others will have an equally positive experience working with Stephanie, assuming the basic tenets of courtesy and kindness are observed and practiced.



Used her and had a great experience!

You May Also Like

Ditech - Mortgage Review from San Antonio, Texas Ditech "Wells Fargo ., To my knowledge has the greatest empathy for customers when in need of help .. I can definitely say Thanks to my Bosses for all the great..." Read more Lending Club - Slow confusing process with absolutely no communication Lending Club "I am currently around two weeks since our application. We decided to give Lending Club a try, pre-qualified for a loan, submitted all requested documentation immediately upon request. After a..." Read more Lending Club - Investment Service Review from Atlanta, Georgia Lending Club "Scam artists. They write there own fake reviews. You will loose your *** with these *** artists. Then the little money you have left they will fine the *** out..." Read more Lending Club - LENDINGCLUB is Predatory, Overrated and Misleading Lending Club "Before we begin with my complaint... HEY LENDING CLUB and the rest of you financial criminals... There is a NEW Sheriff in Town and regardless of your political party, President Obama has..." Read more CJS CD Keys - 50$ down the drain and strung me along CJS CD Keys "Bought a Warhammer II key for Steam. Said "Wrong Country". Submitted ticket, 2 days later they said it was a problem with a vendor they had and it will be..." Read more Complaint on Florsheim Riva Moc Toe Shoes  (Comforteck) - Heel and sole Disintegrated !!           Florsheim "This is my complaint in regards to my favorite shoes from Florsheim .... it is just very upsetting to see what happened to the shoes!!! I could not believe the..." Read more Trap House Art - When trying to support local art goes wrong Trap House Art "I'm usually hesitant on who I support but since I love art I was drawn to this persons work. I was supposed to get one painting originally then it turned..." Read more Smartstyle - One of the worst decisions I ever made Smartstyle "I took my 5 year old daughter in to have a few inches taken off. The cut I asked for is salon 101, basic knowledge. Next I know, my daughter's..." Read more