Do not use stephanie cash as a mortgage broker from pacific standard mortgage unless you want to be ignored!Once you lock in your rate, you can expect terrible customer service.
Your questions will not be answered, and she will not help you get a lower rate or explain the loan process with you. You should be able to feel comfortable and knowledgable about your loan process. You can expect to be written off once you lock in that rate.
Even if you request to negotiate another loan, she will not get back to you until it is too late.Use another broker, she is terrible!